Privacy Policy

When you place an order, we collect your name, email address, shipping address, and contact details necessary to fulfil your purchase. We also receive details of the items you've ordered and the payment method used.

When you subscribe to The Quiet List, we collect your email address only. No additional personal information is required or stored.

We do not collect or store your full payment card details. Payment information is handled securely by our payment provider, Stripe.

We use your information to process and fulfil your orders, including dispatching your items and sending order confirmations. We may also use your details to communicate with you about your order if there are any questions or updates.

If you join The Quiet List, we use your email address to send you occasional updates about new releases, products, and places worth wandering. You can unsubscribe at any time.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

We process payments through Stripe, a trusted and secure payment provider. When you complete a purchase, your payment details are encrypted and transmitted directly to Stripe. We never see, store, or have access to your full card number.

Stripe may use cookies and device information on their own domain to prevent fraud and protect your payment. Their use of your data is governed by their own privacy policy, available at stripe.com/privacy.

Under the UK General Data Protection Regulation, you have the right to:

• Access the personal information we hold about you.
• Request that we correct any inaccurate or incomplete information.
• Request that we delete your personal information, subject to legal obligations.
• Object to or restrict the processing of your information.
• Withdraw your consent to marketing communications at any time.
• Receive a copy of your data in a portable format.

To exercise any of these rights, please contact us at hello@stillhour.co.uk. We will respond to your request within 30 days.